This privacy policy explains how Sparkle Haven handles personal data when you use wosapotenet.yachts, make an inquiry, or arrange a cleaning service. It is written to help you understand what is collected, why it is used, and how you can exercise your rights.
You may ask us to confirm whether we process your personal data and to correct information that is inaccurate or incomplete. In some situations, you may also ask us to delete data, limit its use, or object to processing that is not required for service delivery or legal compliance. We will consider each request on its facts and explain any limitation that applies.
To exercise a privacy right, send a request through one of the contact channels listed in this policy and describe the data or issue involved. We may ask for enough information to verify your identity and locate the relevant record. If a request is complex or repetitive, we may respond in stages or within the time allowed by law.
Inquiry records, booking details, and related correspondence are retained for the period needed to manage the request, complete the service, handle follow-up, and meet accounting or legal obligations where applicable. Technical logs are kept only for a limited period needed for security, troubleshooting, and service integrity, after which they are deleted or anonymized when no longer required.
If we make material changes, we will update the policy on the website and, where appropriate, use a reasonable notice method tied to the nature of the change. The version in force is the one published most recently.
Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, property and service scope details, access or schedule preferences, and limited technical data such as server request metadata and browser or device information.
We receive personal data when you submit a contact form, send an email, call us, or share details during a site assessment. We also collect technical information automatically when you visit the website, including data needed for security and delivery of the page.
Essential cookies support basic site operation, security, and technical delivery. Preference cookies store privacy settings so your choices do not need to be repeated on each visit. We do not confirm analytics or marketing cookies for this site.
We use essential cookies to keep the site working and preference cookies to remember privacy choices. Where your browser or device allows it, you can block or delete cookies, but some parts of the site may not function as intended if essential cookies are disabled.
Data processing overview
We use personal data to respond to contact requests, review property and service scope, confirm priorities, prepare a personalized quote, arrange appointments, carry out the deep cleaning visit, and complete the review after service. We also use data to operate the website, maintain security, prevent misuse, and meet legal or administrative obligations connected with the service.
We may share data with service providers that support website hosting, technical delivery, message handling, or related administrative functions. These recipients are expected to use the data only for the assigned purpose and to apply appropriate confidentiality and security measures. We do not state that analytics or advertising partners are active for this website.
We may disclose personal data to public authorities, courts, or other parties when we are legally required to do so, or when disclosure is necessary to establish, exercise, or defend legal claims. We may also share limited information where needed to protect website security, prevent misuse, or respond to a lawful request.
We process personal data on a lawful basis appropriate to the context, such as responding to inquiries, arranging services, maintaining website security, and meeting legal obligations. Where consent is used for a specific function, it may be withdrawn for future processing, subject to technical and legal limits.
Where GDPR applies, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to request portability in some cases. If processing is based on consent, you may withdraw that consent for future use. We may need to verify your identity before acting on a request and may retain limited information where required by law.
